Targets
Our main target is the long-term success of the company.
- Long-term goals
- Constant improvement of services, product development, and optimisation of business processes
- our main target for being successful in the long run, is the practical use of our software for our customers
- we put farsighted thinking and actions and reliability before shortlived success
- shareholder value is not the centre of our thoughts and actions but rather a good profit situation, in order to finance innovation, and to maintain our financial independence
Satisfied customers
- the long-term, reliable partnership with out customers as a basis for stability and security of investments, constant investment in trade know-how
- as an innovative partner, we supply more than mere products - our customers profit from our know-how, our ideas, and suggestions for improvement of their business processes
- our international presence guarantees international partnerships and service - with this, we offer more than local suppliers can
Satiesfied staff
- satisfied staff is our capital
- constant investment in training, work environment, work climate, and the possibility to participate in the company's success are the basis for longstanding loyalty towards our company
- Awakening our employees' understanding for the daily business, and letting them experience the ups and downs of the industry and the market
Trade competence
- consequent alignment to the target groups: Glass, windows and doors, wood, nutrition
- permanent investment in trade know-how and the necessary business processes
- total commitment to the subject on hand
- close co-operation with technology partners
- concepts and partnerships profit from our international know-how and ideas
Leading ideas
- listening to what the industry needs
- implementing innovative requirements
- developing programs for the future
- contributing international ideas and know-how
- looking ahead and investing in new developments, creating innovative products before the actual demand grows
Market leadership
- does not mean: highest turnover - maximum number of installations
- but: to guarantee competence and innovative ideas so that the industry accepts and selects ALBAT+WIRSAM as their favourite partner
- Competitors become imitators:
World-wide presence
- Achieve and guarantee closeness to the customer
- Reduce distances and borders, guarantee international availability for internationally operating clientele
- Competent service in the customer's native language, being familiar with a country's mentality
- Uniting a multi-national staff in one company
- Living international company culture
Economic success
- Economic success guarantees investment in the future as well as financial independence, and thus neutrality
Flexibility
- Balancing the industry's standards against individual requirements and projects, and implementing the programs to the customer's satisfaction
Professionalism
- Constant expansion of know-how
- Recognising the customer's requirements
- Supplying concepts that meet the customer's requirements (and live up to his expectations)
- Methodical work, striving for quality
- Continuous improvement of business processes, products, services. Services meeting the requirements of modern management
Management
- Strategic development and expansion of the company
Overall, customised solutions
- ALBAT+WIRSAM as the only contact for the realisatin of the entire EDP application
- Analysis, consulting, and implementation of the business processes of customers and their business partners
- For a competent software supplier, it is not enough to offer solutions for the local business process - the future and the synergy effects are to be found in networked applications
- Incorporating the business processes of customers and their suppliers